Plumbing
Fixtures, leaks, drainage and routine plumbing attention.
Maintenance support for Classic homeowners
Home care services
Care after handover
Practical support for your Classic home
From a leaking fixture to electrical, carpentry or cleaning needs, our home-care team gives Classic homeowners one clear place to request maintenance support.
Describe the requirement and, when useful, attach photos or short videos. The team can review the issue before getting in touch with the appropriate next step.
Everyday property care
How we can help
Submit these and other maintenance requirements for review by the Classic Homes team.
Electrical
Troubleshooting and maintenance for household electrical systems.
Carpentry
Adjustments and repairs for doors, cabinetry and woodwork.
Tiling
Assessment and repair support for damaged or ageing tiled surfaces.
Gardening
Care that keeps private outdoor spaces healthy and presentable.
Home cleaning
Coordinated deep-cleaning support for a refreshed living space.
A focused request
What happens next
- 01
Describe the issue
Tell us where the property is, when it was purchased and what needs attention.
- 02
Attach useful media
Optional images or short videos help the team understand the requirement before responding.
- 03
Plan the next action
Our home-care team reviews the request and contacts you to coordinate assessment or service.
Warranty information
Check the coverage for your home
Service and warranty coverage depends on the property, requirement and applicable policy terms. The home-care team will confirm what applies to your request.
Talk to home care
Show us what needs attention
Attachments are optional. Keeping videos short and focused makes the upload faster, especially on mobile connections.
Before you submit
Home-care questions
What types of maintenance requests can I submit?
You can request help with plumbing, electrical work, carpentry, tiling, gardening, cleaning and other property-maintenance requirements.
Can I attach photos or videos of the issue?
Yes. Images and up to three videos can be attached to the enquiry to help the team understand the requirement before contacting you.
Is Home Care available for every property?
The team reviews each request based on the property, location, requirement and applicable service or warranty coverage. Submit the form for confirmation.
Where can I read the Classic Homes warranty policy?
The current warranty-policy document is linked on this page. Applicable coverage depends on the property and the terms in that document.